Hi Samatha, your order was shipped from our warehouse on March 18th, (The same day as you placed the order). We sent via USPS priority and the tracking indicates that it left Miami for Canada on March 25th, Not sure if the Covid-19 situation is slowing customs or USPS down but I do know that Miami area has its issues. Please give it a few more days and hopefully it will arrive. If not please let us know. Thank you