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FAQ

  1. Are your products tested on animals?  Never!  We are an 100% cruelty free company
  2. Do your products contain parabens?  No
  3. Are your products non-gmo?  Yes
  4. Is the Soy Lecithin, that is only in your sprays, non-gmo?  Yes, we only source out non-gmo seeds for our soy lecithin.
  5. The facial wash and body wash have the same ingredients.  What is the difference?  Our facial and body washes begin with the same prebiotic base.  Our body washes have 30% more coconut oil added to them compared to our facial wash, and our only scented formula has lavender essential oil added to it to give it even more healing benefits for the skin.  If you are more dry and need more moisturizing, your best option is to use one of our prebiotic body washes on the face and body. If you are more oily, our Prebiotic Facial Cleanse is your best option. 
  6. What is the pH level of your products?  Our facial and body washes range from a 6.4 - 6.8.  Our topical sprays are set at 4.0. 
  7. What are the best products for rosacea, eczema, psoriasis and skin problems of this nature?   The best products for these skin conditions are our Prebiotic Skin Restoration Kit.  It comes with our Prebiotic Purifying Facial Cleanser and our Prebiotic Restore Soothing Mist.  The kits work in synergy with each other and give the best results!
  8. Do your products contain Sodium Lauryl Sulfates?  All our products are free of Sodium Lauryl Sulfates, dyes and artificial fragrances.
  9. Is it normal for my conditon to get worse before it gets better?   We have a small group of people that will have a worsening phase when using Aleavia products.  This is the prebiotics pulling the toxins and chemicals out of the skin in order for your skin to begin to properly pH balance and become alkaline.  Once the skin is properly pH balanced, you will notice big changes in the way your skin looks and feels!
  10. Why are the prebiotic sprays light brown in color?  Is this normal?  This brown color is perfectly normal!  This is the very high level of Kelp we put in these exclusive formulas.   Kelp has an abundance of iodine properties, hence why the formulas are a brownish color!  Not to worry, just shake the bottle before each use and spray away!  You may see a faint brownish color when you apply to the skin, but it will quickly absorb into the skin!  Remember, this slimy seaweed is packed full of amazing benefits to heal and restore beauty to the skin!
  11. Are your products good for fresh scars from surgery?  Yes!  Our exclusive prebiotic formulas are perfect and completely safe for fresh scars from surgery or an accident.  We have seen scars and burns heal 2-3 times faster using our products.
  12. Can I use on burns or fresh cuts on the skin?  Yes!  Our prebiotic formulas are perfect to speed up the healing from fresh cuts and burns and to minimize any scarring.
  13. If my skin is more dry, which product or products should I use?  For dry skin, one of our prebiotic body washes works best for the face and body.  These formulas have 30% more coconut oil than the Prebiotic Facial Cleanser and provide the extra moisture dry skin needs.
  14. If my skin is oily, which product or products should I use?   For oily skin, our Prebiotic Facial Cleanser works best,  It has the least amount of coconut oil and is perfect to bring balance back to the skin.  If you suffer from oily and acne prone skin, our Prebiotic Acne Kit is optimal to control oil and pull the acne out of the skin and the results are pH balanced skin and a beautiful complexion!
  15. Are your ingredients organic?   All of our ingredients are natural (plant derived) or certified organic. 
  16. Are your products safe during pregnancy?  Yes!  All of our products are perfectly safe before, during and after pregnancy!
  17. Are your products safe for babies and children? Yes, our products are perfectly safe for infants and children.
  18. Is your water filtered?  Our water is filtered and deionized
  19. Do your products remove make-up?  Yes!  Both our facial wash and body wash remove all make-up even waterproof make-up!  Just make sure to keep eyes closed as the sea salt can sting the eyes.  
  20. Does the Enzymatic Body Wash have a scent? No. Our enzymatic body wash was our original body wash and has no scent.
  21. Do you recommend using a loofa or other lathering device? Yes. It will make the product last longer and give you some lather. Staying with our commitment to be the cleanest safest body wash available, our washes do not contain sodium lauryl sulfates do not develop a thick lather without some mechanical emulsification. 
  22. Are the fragrances safe for sensitive skin? Yes! We only use cold pressed essential oils for our light scents.
  23. Which of your body washes would you recommend for someone with eczema? Any of our prebiotic body washes are great. It just depends if you want an Unscented or lightly scented with an essential oil. They all have the same prebiotic base to feed the healthy skin microbiome. I would suggest our Restore Soothing Mist. It is a 50x’s concentrate of prebiotic and really works wonders to speed the healing process up of eczema. You would apply after you shower.
  24. Can you use the body cleanse as a shampoo as well? Absolutely! But it’s very little to no lather, so it takes some getting used to. That being said, we have quite the fan club loving it asa shampoo!
  25. Is this (Aleavia Body Washes) safe for babies? 100%! Even private areas. Just avoid putting directly into the eyes. It will sting like ocean water because of the Dead Sea Salt. Great for their hair, too!
  26. Hello, what's the advantage of using the orchid body cleanse over the other's? All our washes have the same prebiotic base. We pick Organic cold pressed oils to lightly scent and also add additional skin benefits.
  27. Seems like all the products have the same ingredients so what’s the difference? They all have the same prebiotic base and then other have different cold pressed oils for additional skin benefits. Our body washes have 25 % more coconut oil than our face wash for more moisture on the skin. Our face wash is more ideal for acne prone and normal to oily skin tones.
  28. Is it (Body Cleanses) safe to use to clean a woman’s genital area? Yes, 100% safe
  29. Hi there, can the body wash be used as a face wash as well? Yes you can, keep in mind our body washes have 25% more coconut oil than the face wash and add more moisture to the skin.
  30. Can I use the lavender body cleanse on my face?  It’s wonderful for the face as well. Our body cleanses have 25% more coconut oil than our facial wash, so it adds more moisture for the body and the face!
  31. What should I put on my face after washing with Aleavia? Our prebiotic lotions should be released very soon, Very excited!
  32. What is the shelf life of your products? Stored at room temperature, our products will be good for 1-2 years. After that they will not harm you but like medicine might loose some of their potency. 
  33. Are your products that are sold on amazon, genuine? Yes! Aleavia is Brand registered on Amazon and the only company licensed to sell our products on Amazon. 
  34. What does the Enzymatic Body Cleanse smell like? It is our unscented version of our prebiotic body washes. It is our original formula an was formulated with no fragrance or masking agent. 
  35. How many days a week should I use the orchid cleanse for my scalp? You can use daily, if need be. Totally safe for the hair and scalp. Most of our customers usually wash around 3 times per week.
  36. What is the difference between your body washes and the enzymatic body wash? Our enzymatic body wash is our Unscented version. They all have the same prebiotic base, our scented versions have cold pressed essential oils for added skin benefits.
  37. Is there a product you recommend for acne prone skin that also has Perioral dermatitis? Our facial cleanser or our Unscented body wash. Also our Clear Facial Mist is incredible for acne. It’s a much higher concentration of our prebiotic base to expedite healing. You can use the mist on the body as well .
  38. Can you tell me what your citric acid is derived from? Lemon and orange peels
Latest Reviews!

What our Customers Say....

4053 reviews
88%
(3555)
5%
(189)
3%
(109)
2%
(72)
3%
(128)

Love this face wash it’s my 7th purchase of it . Does not dry out your face ❤️

Really good

I love the clean ingredients. The only thing is I feel like the hydration feeling does not last all day

This lotion is rad!

I love it! It is rich but absorbs quickly and the smell is fresh and subtle. my skin feels moisturized all day. Highly recommend!

Love this body wash

The lavender cleanse has been very nourishing for my skin. I no longer have any skin irritation.

Healed my toddlers eczema

This stuff smells amazing and it healed my son's eczema! I wish it were more affordable, but it truly is a great product!